General Trading Conditions - Conditions of use
Franzisi `s Lingerie
Internetversandhandel Karin Franzisi, Owner Karin Franzisi, Promenadenstr. 25, D-02827 Görlitz, Germany
§ 1 General
Our general terms & conditions are solely applicable; any terms of the other contractual party that contradict or deviate from our general terms or conditions are not recognized by us unless we have expressly agreed to their validity in writing.
§ 2 Contract Conclusion
a) All our offers on the Internet pages are subject to change without notice.
b) With his order, the purchaser makes a binding declaration that he wants to acquire the ordered goods. We are entitled to accept the contract offer in the order within two weeks of receipt. The acceptance can be declared either in writing or by delivering the goods to the purchaser.
c) If a purchaser orders the goods electronically, then we will confirm the receipt of the order immediately. The confirmation of receipt does not yet represent a binding acceptance of the order. The confirmation of receipt can be tied to a declaration of acceptance, however.
d) We will from the outset only become a contractual partner of the purchaser if it is not expressly indicated within the ordering process via the Internet that an offer is being placed with third party companies in this process.
e) Insofar as the purchaser orders the goods electronically, the text of the contract will be stored by us and sent to the purchaser by e-mail on request, along with the existing General Terms & Conditions.
f) The sale of our goods is limited to end consumer amounts customary in the trade. We reserve the right not to accept or to cancel orders from obvious resellers.
§ 3 Reservation of Title
We reserve ownership of our goods until the complete payment of the purchase price. Because of this, the purchaser is obligated to treat the goods with care and to report access to the goods by third parties (for example in the case of a garnishment) or any damages to the goods or the destruction of the goods to us immediately.
§ 4 Right of Withdrawal:
The purchaser has the right to withdraw his declaration of will made in connection with the closing of the contract within six weeks of receiving the goods. The withdrawal does not need to contain a stated reason and is to be declared to us in text form or by returning the goods to us; to maintain the time limit, the timely return of the goods suffices. If the purchaser was not yet informed about the details of the contract in text form and/or the goods in question have not been received, then the time limit will only start on receipt of the necessary information and receipt of the delivery. The cancellation is to be addressed to:
If the right of withdrawal was effectively exercised, then the mutually received benefits are to be returned and any potential uses to be released. If the purchased goods are being sent as a package, then the purchaser is obligated to return the goods at his own cost and responsibility. Goods that cannot be sent as a package will be picked up from the purchaser. In case of a return of a delivery of goods whose order value in total amounts to € 40.00, the purchaser is to bear the costs of the return shipment as long as the delivered goods correspond to the order. If the received goods could not be returned or could only be returned in a degraded condition, then the purchaser is likewise obligated to pay compensation. Compensation is also to be paid for any degradation incurred by using the goods as intended. This does not apply if the degradation is exclusively attributable to the testing of the goods – as it would roughly have been possible in the shop. The purchaser can avoid any degradation by not making use of the purchased goods like an owner and by desisting from all actions that could reduce their value.
In the following cases, there is no right of withdrawal for the purchaser:
a) in the case of the delivery of goods that were manufactured according to the specifications of the purchaser or clearly tailored for the special personal requirements or that are not suitable for a return shipment on the basis of their properties and condition;
b) in the case of the delivery of audio or video recordings, especially video cassettes, if the seal on the corresponding data-carriers has been broken by the purchaser;
c) in the case of the delivery of magazines and periodicals.
§ 5 prices - shipping
We deliver worldwide in a neutral package. Sender is: Karin Franzisi, Promenadenstr. 25, 02827 Görlitz, Germany
Our purchase price, quoted in Euro, is binding. The purchase price includes applicable VAT. The purchase price is due immediately upon invoicing. We only deliver against payment in advance.
We accept paying with bank-transfer, Paypal, Visa or Mastercard. We do not accept cheques. On request of the purchaser, delivery can be made cash on delivery.
Delivery and shipping costs are incurred additionally, though we make every effort to select the least expensive shipping option.
§ 7 Liability for Defects
You will be fully refunded for a product which is damaged, faulty or incorrectly shipped or any circumstance that is in our error.
The product must be received by our returns departement and have been sent to us within 14 days of receipt at the address shown below:
Internetversandhandel Karin Franzisi, Promenadenstr. 25, 02827 Görlitz, Germany
This returns policy is separate and additional to your right of withdrawal.
§ 8 Parental Control
We strongly support parental controls on the Internet. These web pages are not intended to be viewed by minors.
To enter this site you must currently be over the age of eighteen (18) years or twenty one (21) years in places where eighteen years is not the age of majority. Do not enter this site if you are not of the relevant age stated above, offended by material that is sexual in nature or if you are resident in any country, state, province or locale where material of a sexual nature is prohibited.
18 U.S.C. §2257 Compliance Notice
All models, actors, actresses and other persons that appear in any visual depiction of actual sexual conduct appearing or otherwise contained in franzisi.com (the "website") were over the age of eighteen years at the time of the creation of such depictions. All other visual depictions displayed on this website are exempt from the provision of 18 U.S.C. §2257 and 28 C.F.R. 75 because any of said visual depictions which appear to be of sexually explicit conduct are merely simulated. With respect to all visual depictions displayed on this website, whether of actual sexual conduct, simulated sexual content or otherwise, all persons in said visual depictions were at least 18 years of age when said visual depictions were created. The original records required pursuant to 18 U.S.C. §2257 and 28 C.F.R. 75 for the materials contained in this website are kept by the Custodian of Records for each of the primary producers.
We are committed to protect your personal information and will keep the information you entrust by keeping it safely and securely. We collect information from you for three reasons:
To process your order, we collect your name, email address, postal address and credit card details.
To make your visit more rewarding and useful, we may monitor customer patterns and your use of the store via cookies.
Should you consent, to send you information about future products, promotions and site enhancements by email or mail.
§ 10 Invalidity of Terms and Conditions:
If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.
§ 11 Governing law and Jurisdiction
Contracts between you and Internetversandhandel Karin Franzisi shall be governed by german law and you and Internetversandhandel Karin Franzisi submit to the exclusive jurisdiction of the german courts.