Shipping & Returns

We deliver worldwide in a neutral package.

Sender is:
Karin Franzisi, Promenadenstr. 25, 02827 Görlitz, Germany

 

 

Our purchase price, quoted in Euro, is binding. The purchase price includes applicable VAT. The purchase price is due immediately upon invoicing. We only deliver against payment in advance. We accept paying with bank-transfer, Visa or Mastercard. We do not accept cheques. On request of the purchaser, delivery can be made cash on delivery.
Delivery and shipping costs are incurred additionally, though we make every effort to select the least expensive shipping option.

Custom-made products are excluded from return and exchange!

 

 

 

Within Germany "Maxibrief per Einschreiben"                       ;    4,80 Euro

Within Europe  with insurance (signature) and airmail               7,90 Euro

Worldwide with insurance (signature) and airmail                    7,90 Euro

Cash on delivery only possible in germany additionally fee       5,00 Euro 

Cancellation policy
Right of cancellation
You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 (fourteen) days from the date on which you or a third party nominated by you, other than the carrier, take possession of the goods. To exercise your right of cancellation, please inform us
Internet-Versandhandel
Karin Franzisi
Promenadenstr. 25
02827 Görlitz
Germany
Phone: 00493581-8799084
Fax. 00493581-8799089
Email: karinfranzisi@t-online.de
within a unique declaration (e.g. a letter sent by mail, fax or email) of your decision to cancel this contract. You can optionally use the attached sample CancellationForm. To guarantee the cancellation period it is sufficient to submit the notice of implementation of the right of cancellation before the cancellation deadline has expired.
Consequences of cancellation If you cancel this contract, we are obliged to repay all payments that we have received from you including delivery charges (except for additional costs arising from choosing a different type of delivery to the cheap, standard delivery offered by us) without delay and at the latest within fourteen (14) days from the date on which the notice of cancellation of this agreement is received. We use the same means of payment for this repayment that you used in the original transaction, unless something else has been expressly agreed with you; in no instances will fees be charged for this repayment.
We may refuse to refund payments until we have received the goods again or until you have demonstrated that you have returned the goods, whatever is sooner. You must return or hand over the goods promptly and in any case no later than fourteen days from the date on which you have informed us about the cancellation of this agreement. The deadline is guaranteed, if you send the goods before expiration of the fourteen day period.
You must bear the direct costs of returning the goods. You will only be liable for any possible loss in value of the goods, if this loss in value is attributable to their unnecessary handling for testing, properties and function of the goods.

CancellationForm